General FAQs

Q: Do you keep in touch with families that have received help from Opportunity House?

A: We provide aftercare to families and individuals who exit our programs. It is their choice to maintain contact with us.

Q: How can I give back to Opportunity House?

A:  From preparing and serving meals to our shelter clients to tutoring students in our learning center, we have an array of volunteer opportunities at Opportunity House. Learn more  here.

Short on time? 89% of every dollar donated to Opportunity House goes directly to fund our programs. Make a financial contribution here.

Our different programs are always in need of various items. Find a detailed list of items to be donated here.

Q: How long can a person stay at Opportunity House for?

A: We do not put a time frame on a stay. Everyone who makes a commitment to stay in our program develops a personal plan. That plan and the speed of success determines the length of stay.

Q: Is your organization a non-profit organization?

A: Yes, we are a non-profit, a 501c3 registered with the state of Pennsylvania. 

Q: On average, how many people come to Opportunity House per day?

A: We have thousands of people using our programs in the course of a year, but each day is different. Our shelters are full year-round (approximately 40 men, 35 women/children). Our transitional housing and permanent housing holds approximately 10 families (various sizes).

Q: What are the hours of the Second Street Learning and Technology Center?

A: Monday through Friday from 5:30 am until 9:00 pm.  We are no longer open on weekends.

Second Street Learning & Technology Center

Q: Do you provide meals for the kids in daycare? How much does it cost?

A: We provide 3 meals and 3 snacks a day. Meals and snacks are included in our fees.

Q: Do you provide transportation? How much does it cost?

A: Transportation is provided during the school year for children attending schools in the Reading and Mount Penn school districts as well as all Catholic schools in the Reading and Muhlenberg area. Transportation is included in our fees.

Q: Do you take children in the daycare program with special needs?

A: Yes, we accept children with a variety of special needs. Children are evaluated on a case by case basis. (We are not able to provide tube-feeding.) For specific questions, please email Lisa Tumbleson VP, Childcare.

Q: What are the hours of the Second Street Learning and Technology Center?

A: Monday through Friday from 5:30 am until 9:00 pm. We are no longer open on weekends.

Q: What do I need to bring in order to register my child at the Second Street Learning Center?

A: Please bring the following: 

  • Copy of child’s most recent physical
  • Copy of child’s immunization records
  • Child/Children’s Social Security Card
  • Child/Children’s Medical Card
  • Your Photo I.D.
  • Registration fee 
Q: What do I need to drop off with my child for infant care?

A: Diapers, a change of clothes, and pre-made formula. 

What does it mean to be an accredited Keystone STAR 4 Center?

A: Keystone STARS (Standards, Training/Professional Development, Assistance, Resources) provides families with a tool to gauge the quality of early learning programs.  As programs move up the STARS ladder, they are providing even higher quality experiences, so your child benefits even more from the program. Early learning programs can earn STAR 1 to a STAR 4 level. To learn more visit: www.pakeys.org. We are accredited through the Keystone Stars Program (Star 4) and are committed to continuously enhancing the quality of the learning program through Keystone STARS while maintaining compliance with program regulations.

Q: What if my child has an IEP?

A: Please bring your child’s IEP to your intake appointment.

Q: Will you make my baby’s formula if I provide a mix or powder?

A: No, It has to be pre-made. State regulations prohibit us from mixing formula.

SUCCESS STORY

From the Outside: SSVF Success Story

Supportive Services for Veteran Families Lancaster, Pennsylvania helped this Veteran recover from the scars created during his service in the US Army.